Evo Voice

<back to all web services

GetChatTranscript

Gets the specified transcript

Requires Authentication
Required role:User
The following routes are available for this service:
GET/sessions/{sessionId}/transcript
"use strict";
export class ChatTranscriptMessage {
    /** @param {{date?:string,from?:string,body?:string,mediaUri?:string,mediaContentType?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {string} */
    date;
    /** @type {string} */
    from;
    /** @type {string} */
    body;
    /** @type {string} */
    mediaUri;
    /** @type {string} */
    mediaContentType;
}
export class GetChatTranscriptResponse {
    /** @param {{messages?:ChatTranscriptMessage[]}} [init] */
    constructor(init) { Object.assign(this, init) }
    /** @type {ChatTranscriptMessage[]} */
    messages;
}
export class GetChatTranscript {
    /** @param {{sessionId?:string,includeHistorical?:boolean,historicalCutOffDate?:string}} [init] */
    constructor(init) { Object.assign(this, init) }
    /**
     * @type {string}
     * @description the session whose transcript you want to get */
    sessionId;
    /**
     * @type {?boolean}
     * @description Include previous messages from this chat party */
    includeHistorical;
    /**
     * @type {string}
     * @description How far back to include in historical messages. Max 6 months in past */
    historicalCutOffDate;
}

JavaScript GetChatTranscript DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /sessions/{sessionId}/transcript HTTP/1.1 
Host: team.evovoice.io 
Accept: application/xml
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<GetChatTranscriptResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Voice.Api.Sessions">
  <Messages>
    <ChatTranscriptMessage>
      <Body>String</Body>
      <Date>String</Date>
      <From>String</From>
      <MediaContentType>String</MediaContentType>
      <MediaUri>String</MediaUri>
    </ChatTranscriptMessage>
  </Messages>
</GetChatTranscriptResponse>