/* Options:
Date: 2025-05-05 00:22:27
SwiftVersion: 6.0
Version: 8.71
Tip: To override a DTO option, remove "//" prefix before updating
BaseUrl: https://team.evovoice.io

//BaseClass: 
//AddModelExtensions: True
//AddServiceStackTypes: True
//MakePropertiesOptional: True
IncludeTypes: GetCallCenterDashboard.*
//ExcludeTypes: 
//ExcludeGenericBaseTypes: False
//AddResponseStatus: False
//AddImplicitVersion: 
//AddDescriptionAsComments: True
//InitializeCollections: False
//TreatTypesAsStrings: 
//DefaultImports: Foundation,ServiceStack
*/

import Foundation
import ServiceStack

/**
* Returns the call center dashboard data
*/
// @Route("/dashboard/call-center", "GET")
// @Api(Description="Returns the call center dashboard data")
public class GetCallCenterDashboard : IReturn, IPost, Codable
{
    public typealias Return = CallCenterDashboard

    /**
    * The account ID to retrieve for
    */
    // @ApiMember(Description="The account ID to retrieve for")
    public var accountId:String?

    required public init(){}
}

public class CallCenterDashboard : Codable
{
    public var agents:[CallCenterDashboardAgent]?
    public var queues:[CallCenterDashboardQueue]?
    public var calls:[CallCenterDashboardCall]?

    required public init(){}
}

public class CallCenterDashboardAgent : Codable
{
    public var id:String?
    public var name:String?
    public var queues:[String]?
    public var agentState:String?
    public var callState:String?
    public var signInTime:String?
    public var signInDuration:String?
    public var percentAvailable:String?
    public var avgBusyIn:String?
    public var avgWrapUp:String?
    public var dateOfLastCall:String?

    required public init(){}
}

public class CallCenterDashboardQueue : Codable
{
    public var name:String?
    public var numAgents:Int?
    public var numCallsQueued:Int?
    public var longestWaitingCall:String?
    public var expectedWaitTime:String?
    public var expectedHoldTime:String?
    public var averageSpeedOfAnswer:String?
    public var idleAgents:Int?
    public var unavailableAgents:Int?

    required public init(){}
}

public class CallCenterDashboardCall : Codable
{
    public var id:String?
    public var customer:String?
    public var queue:String?
    public var agent:String?
    public var state:String?
    public var duration:String?
    public var hold:String?
    public var extraInfo:String?

    required public init(){}
}