/* Options:
Date: 2025-05-05 00:04:24
Version: 8.71
Tip: To override a DTO option, remove "//" prefix before updating
BaseUrl: https://team.evovoice.io

//GlobalNamespace: 
//MakePartial: True
//MakeVirtual: True
//MakeInternal: False
//MakeDataContractsExtensible: False
//AddNullableAnnotations: False
//AddReturnMarker: True
//AddDescriptionAsComments: True
//AddDataContractAttributes: False
//AddIndexesToDataMembers: False
//AddGeneratedCodeAttributes: False
//AddResponseStatus: False
//AddImplicitVersion: 
//InitializeCollections: False
//ExportValueTypes: False
IncludeTypes: GetCallCenterDashboard.*
//ExcludeTypes: 
//AddNamespaces: 
//AddDefaultXmlNamespace: http://schemas.servicestack.net/types
*/

using System;
using System.IO;
using System.Collections;
using System.Collections.Generic;
using System.Runtime.Serialization;
using ServiceStack;
using ServiceStack.DataAnnotations;
using Voice.Api.Dashboard;

namespace Voice.Api.Dashboard
{
    public partial class CallCenterDashboard
    {
        public virtual List<CallCenterDashboardAgent> Agents { get; set; }
        public virtual List<CallCenterDashboardQueue> Queues { get; set; }
        public virtual List<CallCenterDashboardCall> Calls { get; set; }
    }

    public partial class CallCenterDashboardAgent
    {
        public virtual string Id { get; set; }
        public virtual string Name { get; set; }
        public virtual List<string> Queues { get; set; }
        public virtual string AgentState { get; set; }
        public virtual string CallState { get; set; }
        public virtual string SignInTime { get; set; }
        public virtual string SignInDuration { get; set; }
        public virtual string PercentAvailable { get; set; }
        public virtual string AvgBusyIn { get; set; }
        public virtual string AvgWrapUp { get; set; }
        public virtual string DateOfLastCall { get; set; }
    }

    public partial class CallCenterDashboardCall
    {
        public virtual string Id { get; set; }
        public virtual string Customer { get; set; }
        public virtual string Queue { get; set; }
        public virtual string Agent { get; set; }
        public virtual string State { get; set; }
        public virtual string Duration { get; set; }
        public virtual string Hold { get; set; }
        public virtual string ExtraInfo { get; set; }
    }

    public partial class CallCenterDashboardQueue
    {
        public virtual string Name { get; set; }
        public virtual int NumAgents { get; set; }
        public virtual int NumCallsQueued { get; set; }
        public virtual string LongestWaitingCall { get; set; }
        public virtual string ExpectedWaitTime { get; set; }
        public virtual string ExpectedHoldTime { get; set; }
        public virtual string AverageSpeedOfAnswer { get; set; }
        public virtual int IdleAgents { get; set; }
        public virtual int UnavailableAgents { get; set; }
    }

    ///<summary>
    ///Returns the call center dashboard data
    ///</summary>
    [Route("/dashboard/call-center", "GET")]
    [Api(Description="Returns the call center dashboard data")]
    public partial class GetCallCenterDashboard
        : IReturn<CallCenterDashboard>, IPost
    {
        ///<summary>
        ///The account ID to retrieve for
        ///</summary>
        [ApiMember(Description="The account ID to retrieve for")]
        public virtual string AccountId { get; set; }
    }

}