| GET | /portal/call-history |
|---|
"use strict";
/** @typedef {'Ascend'|'Descend'} */
export var SortOrders;
(function (SortOrders) {
SortOrders["Ascend"] = "Ascend"
SortOrders["Descend"] = "Descend"
})(SortOrders || (SortOrders = {}));
/** @typedef T {any} */
export class ListRequest {
/** @param {{page?:number,all?:boolean,countPerPage?:number,specificIds?:string[],sortField?:string,sortOrder?:SortOrders,simplifiedPaging?:boolean}} [init] */
constructor(init) { Object.assign(this, init) }
/**
* @type {number}
* @description The page of data to retrieve */
page;
/**
* @type {boolean}
* @description If you want all objects to be returned. This should be used with care */
all;
/**
* @type {number}
* @description The number per page to retrieve */
countPerPage;
/**
* @type {string[]}
* @description Specific IDs */
specificIds;
/**
* @type {string}
* @description Specify a sort field */
sortField;
/**
* @type {SortOrders}
* @description Specify a sort order */
sortOrder;
/**
* @type {boolean}
* @description Disables total / page counts - improves performance. Returns only data. If there is no more data, Items will be empty array */
simplifiedPaging;
}
export class EntityInfo {
/** @param {{id?:string,dateCreated?:string,dateLastModified?:string,createdBy?:string,lastModifiedBy?:string}} [init] */
constructor(init) { Object.assign(this, init) }
/**
* @type {string}
* @description The ID of the object */
id;
/**
* @type {string}
* @description The date the object was created */
dateCreated;
/**
* @type {string}
* @description The date the object was last modified */
dateLastModified;
/**
* @type {string}
* @description The user that created this object */
createdBy;
/**
* @type {string}
* @description The user that last modified this object */
lastModifiedBy;
}
/** @typedef {'None'|'Active'} */
export var SessionDialState;
(function (SessionDialState) {
SessionDialState["None"] = "None"
SessionDialState["Active"] = "Active"
})(SessionDialState || (SessionDialState = {}));
/** @typedef {'Disconnected'|'Ringing'|'Connected'|'Hold'|'Passive'} */
export var SessionCallState;
(function (SessionCallState) {
SessionCallState["Disconnected"] = "Disconnected"
SessionCallState["Ringing"] = "Ringing"
SessionCallState["Connected"] = "Connected"
SessionCallState["Hold"] = "Hold"
SessionCallState["Passive"] = "Passive"
})(SessionCallState || (SessionCallState = {}));
/** @typedef {'None'|'Queued'|'Ringing'|'Connected'|'Hold'|'Disconnected'} */
export var SessionQueueStates;
(function (SessionQueueStates) {
SessionQueueStates["None"] = "None"
SessionQueueStates["Queued"] = "Queued"
SessionQueueStates["Ringing"] = "Ringing"
SessionQueueStates["Connected"] = "Connected"
SessionQueueStates["Hold"] = "Hold"
SessionQueueStates["Disconnected"] = "Disconnected"
})(SessionQueueStates || (SessionQueueStates = {}));
export class CustomerBreadcrumb {
/** @param {{id?:string,name?:string}} [init] */
constructor(init) { Object.assign(this, init) }
/** @type {string} */
id;
/** @type {string} */
name;
}
/** @typedef {'Voice'|'Chat'|'Fax'} */
export var FlowChannels;
(function (FlowChannels) {
FlowChannels["Voice"] = "Voice"
FlowChannels["Chat"] = "Chat"
FlowChannels["Fax"] = "Fax"
})(FlowChannels || (FlowChannels = {}));
/** @typedef {'None'|'Transferring'} */
export var SessionHoldReasons;
(function (SessionHoldReasons) {
SessionHoldReasons["None"] = "None"
SessionHoldReasons["Transferring"] = "Transferring"
})(SessionHoldReasons || (SessionHoldReasons = {}));
export class SessionLogInfo {
/** @param {{date?:string,message?:string}} [init] */
constructor(init) { Object.assign(this, init) }
/** @type {string} */
date;
/** @type {string} */
message;
}
/** @typedef {'None'|'Ringing'|'Connected'|'Hold'} */
export var SessionMemberCallState;
(function (SessionMemberCallState) {
SessionMemberCallState["None"] = "None"
SessionMemberCallState["Ringing"] = "Ringing"
SessionMemberCallState["Connected"] = "Connected"
SessionMemberCallState["Hold"] = "Hold"
})(SessionMemberCallState || (SessionMemberCallState = {}));
/** @typedef {'None'|'Caller'|'Agent'|'Transfer'} */
export var SessionMemberRoles;
(function (SessionMemberRoles) {
SessionMemberRoles["None"] = "None"
SessionMemberRoles["Caller"] = "Caller"
SessionMemberRoles["Agent"] = "Agent"
SessionMemberRoles["Transfer"] = "Transfer"
})(SessionMemberRoles || (SessionMemberRoles = {}));
export class SessionMemberInfo {
/** @param {{identity?:string,endpointId?:string,displayName?:string,isOriginalMember?:boolean,avatarUrl?:string,applicationData?:{ [index:string]: string; },callState?:SessionMemberCallState,role?:SessionMemberRoles,callSid?:string,muted?:boolean}} [init] */
constructor(init) { Object.assign(this, init) }
/** @type {string} */
identity;
/** @type {string} */
endpointId;
/** @type {string} */
displayName;
/** @type {boolean} */
isOriginalMember;
/** @type {string} */
avatarUrl;
/** @type {{ [index:string]: string; }} */
applicationData;
/** @type {SessionMemberCallState} */
callState;
/** @type {SessionMemberRoles} */
role;
/** @type {string} */
callSid;
/** @type {boolean} */
muted;
}
/** @typedef {'Incoming'|'Outgoing'} */
export var SessionDirections;
(function (SessionDirections) {
SessionDirections["Incoming"] = "Incoming"
SessionDirections["Outgoing"] = "Outgoing"
})(SessionDirections || (SessionDirections = {}));
export class SessionInfo extends EntityInfo {
/** @param {{dialState?:SessionDialState,callState?:SessionCallState,queueState?:SessionQueueStates,accountId?:string,accountName?:string,customerId?:string,customerBreadcrumb?:CustomerBreadcrumb[],customerName?:string,endpointId?:string,endpointName?:string,dateCompleted?:string,destination?:string,toAddress?:string,fromAddress?:string,fromName?:string,answeredByName?:string,queueMemberId?:string,channel?:FlowChannels,ended?:boolean,outcome?:string,callSid?:string,consoleData?:string,holdQueueName?:string,heldByUserId?:string,holdReason?:SessionHoldReasons,conferenceSid?:string,displayName?:string,log?:SessionLogInfo[],members?:SessionMemberInfo[],callbackNumber?:string,answeredById?:string,direction?:SessionDirections,fromPhoneNumber?:string,mostRecentParticipantCallSid?:string,wasMissed?:boolean,ringQueueId?:string,id?:string,dateCreated?:string,dateLastModified?:string,createdBy?:string,lastModifiedBy?:string}} [init] */
constructor(init) { super(init); Object.assign(this, init) }
/**
* @type {SessionDialState}
* @description The state of the session */
dialState;
/**
* @type {SessionCallState}
* @description The call state of the session */
callState;
/**
* @type {SessionQueueStates}
* @description The queue state of the session */
queueState;
/**
* @type {string}
* @description The ID of the account associated with the flow */
accountId;
/**
* @type {string}
* @description The name of the account associated with the session */
accountName;
/**
* @type {string}
* @description The ID of the customer this session is associated with */
customerId;
/**
* @type {CustomerBreadcrumb[]}
* @description The customer breadcrumb this session is associated with */
customerBreadcrumb;
/**
* @type {string}
* @description The name of the customer this session is associated with */
customerName;
/**
* @type {string}
* @description The ID of the endpoint associated with this session */
endpointId;
/**
* @type {string}
* @description The name of the endpoint associated with this session */
endpointName;
/**
* @type {string}
* @description The date the call completed */
dateCompleted;
/**
* @type {string}
* @description The destination of the session (e.g. what was entered into the Dial box) */
destination;
/**
* @type {string}
* @description The to address if any */
toAddress;
/**
* @type {string}
* @description The from address if any */
fromAddress;
/**
* @type {string}
* @description The from name if any */
fromName;
/**
* @type {string}
* @description Answered by name (if any) */
answeredByName;
/**
* @type {string}
* @description The ID of the queue member assigned to this call */
queueMemberId;
/**
* @type {FlowChannels}
* @description The flow channel */
channel;
/**
* @type {boolean}
* @description Has the session ended */
ended;
/**
* @type {string}
* @description The outcome of the call */
outcome;
/**
* @type {string}
* @description The twilio Call SID of this session */
callSid;
/**
* @type {string}
* @description Any console data for this session */
consoleData;
/**
* @type {string}
* @description The name of the hold queue for this call */
holdQueueName;
/**
* @type {string}
* @description The user ID who put this call on hold */
heldByUserId;
/**
* @type {SessionHoldReasons}
* @description The reason for the hold */
holdReason;
/**
* @type {string}
* @description The SID of the conference if in a conference call */
conferenceSid;
/**
* @type {string}
* @description The display name for this session */
displayName;
/**
* @type {SessionLogInfo[]}
* @description The log entries for this session */
log;
/**
* @type {SessionMemberInfo[]}
* @description The members of this session */
members;
/**
* @type {string}
* @description The callback number (typically used for SIP to User calls) */
callbackNumber;
/**
* @type {string}
* @description The ID of the endpoint that answered */
answeredById;
/**
* @type {SessionDirections}
* @description Is this session incoming or outgoing? */
direction;
/**
* @type {string}
* @description The phone number that this session is coming from (used with SMS chats) */
fromPhoneNumber;
/**
* @type {string}
* @description The Call SID of the most recently added conference participant */
mostRecentParticipantCallSid;
/**
* @type {boolean}
* @description Was this session missed? */
wasMissed;
/**
* @type {string}
* @description The ring queue that the call is currently in */
ringQueueId;
}
export class AppGetCallHistory extends ListRequest {
/** @param {{accountId?:string,customerId?:string,page?:number,all?:boolean,countPerPage?:number,specificIds?:string[],sortField?:string,sortOrder?:SortOrders,simplifiedPaging?:boolean}} [init] */
constructor(init) { super(init); Object.assign(this, init) }
/** @type {string} */
accountId;
/** @type {string} */
customerId;
}
export class BillingItem {
/** @param {{baseCost?:number,rawUnitMultiplier?:number,unitCost?:number,allowance?:number}} [init] */
constructor(init) { Object.assign(this, init) }
/** @type {number} */
baseCost;
/** @type {number} */
rawUnitMultiplier;
/** @type {number} */
unitCost;
/** @type {number} */
allowance;
}
export class BillingSettings {
/** @param {{base?:BillingItem,localNumbers?:BillingItem,tollFreeNumbers?:BillingItem,inboundVoiceCalls?:BillingItem,outboundVoiceCalls?:BillingItem,inboundFaxes?:BillingItem,outboundFaxes?:BillingItem,inboundSmsMessages?:BillingItem,outboundSmsMessages?:BillingItem,aiInsights?:BillingItem,aiLiveMinutes?:BillingItem}} [init] */
constructor(init) { Object.assign(this, init) }
/** @type {BillingItem} */
base;
/** @type {BillingItem} */
localNumbers;
/** @type {BillingItem} */
tollFreeNumbers;
/** @type {BillingItem} */
inboundVoiceCalls;
/** @type {BillingItem} */
outboundVoiceCalls;
/** @type {BillingItem} */
inboundFaxes;
/** @type {BillingItem} */
outboundFaxes;
/** @type {BillingItem} */
inboundSmsMessages;
/** @type {BillingItem} */
outboundSmsMessages;
/** @type {BillingItem} */
aiInsights;
/** @type {BillingItem} */
aiLiveMinutes;
}
export class AccountInfo extends EntityInfo {
/** @param {{name?:string,parentAccountId?:string,twilioAccountSid?:string,ancestorIds?:string[],maxPhoneNumbers?:number,isBYOA?:boolean,trustHubProfileSid?:string,logoId?:string,logoUri?:string,billingSettings?:BillingSettings,id?:string,dateCreated?:string,dateLastModified?:string,createdBy?:string,lastModifiedBy?:string}} [init] */
constructor(init) { super(init); Object.assign(this, init) }
/**
* @type {string}
* @description The name of this account */
name;
/**
* @type {string}
* @description The ID of this account's parent */
parentAccountId;
/**
* @type {string}
* @description The twilio account SID */
twilioAccountSid;
/**
* @type {string[]}
* @description The ancestors of this account. Useful for breadcrumbs */
ancestorIds;
/**
* @type {number}
* @description The max number of phone numbers this account can have */
maxPhoneNumbers;
/**
* @type {boolean}
* @description This account is BYOA */
isBYOA;
/**
* @type {string}
* @description TrustHub Profile Sid */
trustHubProfileSid;
/**
* @type {string}
* @description The ID of the logo file */
logoId;
/**
* @type {string}
* @description The URI of the logo file */
logoUri;
/**
* @type {BillingSettings}
* @description The billing settings for this account */
billingSettings;
}
/** @typedef T {any} */
export class ListResponse {
/** @param {{items?:AccountInfo[],totalCount?:number,totalPages?:number,hasMorePages?:boolean}} [init] */
constructor(init) { Object.assign(this, init) }
/**
* @type {AccountInfo[]}
* @description The items */
items;
/**
* @type {number}
* @description The total number of items */
totalCount;
/**
* @type {number}
* @description The total number of pages */
totalPages;
/**
* @type {boolean}
* @description Are there more pages of items? Used with simplified paging */
hasMorePages;
}
JavaScript AppGetCallHistory DTOs
To override the Content-type in your clients, use the HTTP Accept Header, append the .other suffix or ?format=other
The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.
GET /portal/call-history HTTP/1.1 Host: team.evovoice.io Accept: text/jsonl
HTTP/1.1 200 OK
Content-Type: text/jsonl
Content-Length: length
{"items":[{"dialState":"None","callState":"Disconnected","queueState":"None","accountId":"String","accountName":"String","customerId":"String","customerBreadcrumb":[{"id":"String","name":"String"}],"customerName":"String","endpointId":"String","endpointName":"String","dateCompleted":"String","destination":"String","toAddress":"String","fromAddress":"String","fromName":"String","answeredByName":"String","queueMemberId":"String","channel":"Voice","ended":false,"outcome":"String","callSid":"String","consoleData":"String","holdQueueName":"String","heldByUserId":"String","holdReason":"None","conferenceSid":"String","displayName":"String","log":[{"date":"String","message":"String"}],"members":[{"identity":"String","endpointId":"String","displayName":"String","isOriginalMember":false,"avatarUrl":"String","applicationData":{"String":"String"},"callState":"None","role":"None","callSid":"String","muted":false}],"callbackNumber":"String","answeredById":"String","direction":"Incoming","fromPhoneNumber":"String","mostRecentParticipantCallSid":"String","wasMissed":false,"ringQueueId":"String","id":"String","dateCreated":"String","dateLastModified":"String","createdBy":"String","lastModifiedBy":"String"}],"totalCount":0,"totalPages":0,"hasMorePages":false}