| GET | /portal/call-history |
|---|
import java.math.*
import java.util.*
import java.io.InputStream
import net.servicestack.client.*
import com.google.gson.annotations.*
import com.google.gson.reflect.*
open class AppGetCallHistory : ListRequest<SessionInfo>()
{
open var accountId:String? = null
open var customerId:String? = null
}
open class ListRequest<T> : IGet
{
/**
* The page of data to retrieve
*/
@ApiMember(Description="The page of data to retrieve")
open var page:Int? = null
/**
* If you want all objects to be returned. This should be used with care
*/
@ApiMember(Description="If you want all objects to be returned. This should be used with care")
open var all:Boolean? = null
/**
* The number per page to retrieve
*/
@ApiMember(Description="The number per page to retrieve")
open var countPerPage:Int? = null
/**
* Specific IDs
*/
@ApiMember(Description="Specific IDs")
open var specificIds:ArrayList<String>? = null
/**
* Specify a sort field
*/
@ApiMember(Description="Specify a sort field")
open var sortField:String? = null
/**
* Specify a sort order
*/
@ApiMember(Description="Specify a sort order")
open var sortOrder:SortOrders? = null
/**
* Disables total / page counts - improves performance. Returns only data. If there is no more data, Items will be empty array
*/
@ApiMember(Description="Disables total / page counts - improves performance. Returns only data. If there is no more data, Items will be empty array")
open var simplifiedPaging:Boolean? = null
}
enum class SortOrders
{
Ascend,
Descend,
}
open class SessionInfo : EntityInfo()
{
/**
* The state of the session
*/
@ApiMember(Description="The state of the session")
open var dialState:SessionDialState? = null
/**
* The call state of the session
*/
@ApiMember(Description="The call state of the session")
open var callState:SessionCallState? = null
/**
* The queue state of the session
*/
@ApiMember(Description="The queue state of the session")
open var queueState:SessionQueueStates? = null
/**
* The ID of the account associated with the flow
*/
@ApiMember(Description="The ID of the account associated with the flow")
open var accountId:String? = null
/**
* The name of the account associated with the session
*/
@ApiMember(Description="The name of the account associated with the session")
open var accountName:String? = null
/**
* The ID of the customer this session is associated with
*/
@ApiMember(Description="The ID of the customer this session is associated with")
open var customerId:String? = null
/**
* The customer breadcrumb this session is associated with
*/
@ApiMember(Description="The customer breadcrumb this session is associated with")
open var customerBreadcrumb:ArrayList<CustomerBreadcrumb>? = null
/**
* The name of the customer this session is associated with
*/
@ApiMember(Description="The name of the customer this session is associated with")
open var customerName:String? = null
/**
* The ID of the endpoint associated with this session
*/
@ApiMember(Description="The ID of the endpoint associated with this session")
open var endpointId:String? = null
/**
* The name of the endpoint associated with this session
*/
@ApiMember(Description="The name of the endpoint associated with this session")
open var endpointName:String? = null
/**
* The date the call completed
*/
@ApiMember(Description="The date the call completed")
open var dateCompleted:String? = null
/**
* The destination of the session (e.g. what was entered into the Dial box)
*/
@ApiMember(Description="The destination of the session (e.g. what was entered into the Dial box)")
open var destination:String? = null
/**
* The to address if any
*/
@ApiMember(Description="The to address if any")
open var toAddress:String? = null
/**
* The from address if any
*/
@ApiMember(Description="The from address if any")
open var fromAddress:String? = null
/**
* The from name if any
*/
@ApiMember(Description="The from name if any")
open var fromName:String? = null
/**
* Answered by name (if any)
*/
@ApiMember(Description="Answered by name (if any)")
open var answeredByName:String? = null
/**
* The ID of the queue member assigned to this call
*/
@ApiMember(Description="The ID of the queue member assigned to this call")
open var queueMemberId:String? = null
/**
* The flow channel
*/
@ApiMember(Description="The flow channel")
open var channel:FlowChannels? = null
/**
* Has the session ended
*/
@ApiMember(Description="Has the session ended")
open var ended:Boolean? = null
/**
* The outcome of the call
*/
@ApiMember(Description="The outcome of the call")
open var outcome:String? = null
/**
* The twilio Call SID of this session
*/
@ApiMember(Description="The twilio Call SID of this session")
open var callSid:String? = null
/**
* Any console data for this session
*/
@ApiMember(Description="Any console data for this session")
open var consoleData:String? = null
/**
* The name of the hold queue for this call
*/
@ApiMember(Description="The name of the hold queue for this call")
open var holdQueueName:String? = null
/**
* The user ID who put this call on hold
*/
@ApiMember(Description="The user ID who put this call on hold")
open var heldByUserId:String? = null
/**
* The reason for the hold
*/
@ApiMember(Description="The reason for the hold")
open var holdReason:SessionHoldReasons? = null
/**
* The SID of the conference if in a conference call
*/
@ApiMember(Description="The SID of the conference if in a conference call")
open var conferenceSid:String? = null
/**
* The display name for this session
*/
@ApiMember(Description="The display name for this session")
open var displayName:String? = null
/**
* The log entries for this session
*/
@ApiMember(Description="The log entries for this session")
open var log:ArrayList<SessionLogInfo>? = null
/**
* The members of this session
*/
@ApiMember(Description="The members of this session")
open var members:ArrayList<SessionMemberInfo>? = null
/**
* The callback number (typically used for SIP to User calls)
*/
@ApiMember(Description="The callback number (typically used for SIP to User calls)")
open var callbackNumber:String? = null
/**
* The ID of the endpoint that answered
*/
@ApiMember(Description="The ID of the endpoint that answered")
open var answeredById:String? = null
/**
* Is this session incoming or outgoing?
*/
@ApiMember(Description="Is this session incoming or outgoing?")
open var direction:SessionDirections? = null
/**
* The phone number that this session is coming from (used with SMS chats)
*/
@ApiMember(Description="The phone number that this session is coming from (used with SMS chats)")
open var fromPhoneNumber:String? = null
/**
* The Call SID of the most recently added conference participant
*/
@ApiMember(Description="The Call SID of the most recently added conference participant")
open var mostRecentParticipantCallSid:String? = null
/**
* Was this session missed?
*/
@ApiMember(Description="Was this session missed?")
open var wasMissed:Boolean? = null
/**
* The ring queue that the call is currently in
*/
@ApiMember(Description="The ring queue that the call is currently in")
open var ringQueueId:String? = null
}
open class EntityInfo
{
/**
* The ID of the object
*/
@ApiMember(Description="The ID of the object")
open var id:String? = null
/**
* The date the object was created
*/
@ApiMember(Description="The date the object was created")
open var dateCreated:String? = null
/**
* The date the object was last modified
*/
@ApiMember(Description="The date the object was last modified")
open var dateLastModified:String? = null
/**
* The user that created this object
*/
@ApiMember(Description="The user that created this object")
open var createdBy:String? = null
/**
* The user that last modified this object
*/
@ApiMember(Description="The user that last modified this object")
open var lastModifiedBy:String? = null
}
enum class SessionDialState
{
None,
Active,
}
enum class SessionCallState
{
Disconnected,
Ringing,
Connected,
Hold,
Passive,
}
enum class SessionQueueStates
{
None,
Queued,
Ringing,
Connected,
Hold,
Disconnected,
}
open class CustomerBreadcrumb
{
open var id:String? = null
open var name:String? = null
}
enum class FlowChannels
{
Voice,
Chat,
Fax,
}
enum class SessionHoldReasons
{
None,
Transferring,
}
open class SessionLogInfo
{
open var date:String? = null
open var message:String? = null
}
open class SessionMemberInfo
{
open var identity:String? = null
open var endpointId:String? = null
open var displayName:String? = null
open var isOriginalMember:Boolean? = null
open var avatarUrl:String? = null
open var applicationData:HashMap<String,String>? = null
open var callState:SessionMemberCallState? = null
open var role:SessionMemberRoles? = null
open var callSid:String? = null
open var muted:Boolean? = null
}
enum class SessionMemberCallState
{
None,
Ringing,
Connected,
Hold,
}
enum class SessionMemberRoles
{
None,
Caller,
Agent,
Transfer,
}
enum class SessionDirections
{
Incoming,
Outgoing,
}
open class ListResponse<T>
{
/**
* The items
*/
@ApiMember(Description="The items")
open var items:ArrayList<AccountInfo>? = null
/**
* The total number of items
*/
@ApiMember(Description="The total number of items")
open var totalCount:Int? = null
/**
* The total number of pages
*/
@ApiMember(Description="The total number of pages")
open var totalPages:Int? = null
/**
* Are there more pages of items? Used with simplified paging
*/
@ApiMember(Description="Are there more pages of items? Used with simplified paging")
open var hasMorePages:Boolean? = null
}
open class AccountInfo : EntityInfo()
{
/**
* The name of this account
*/
@ApiMember(Description="The name of this account")
open var name:String? = null
/**
* The ID of this account's parent
*/
@ApiMember(Description="The ID of this account's parent")
open var parentAccountId:String? = null
/**
* The twilio account SID
*/
@ApiMember(Description="The twilio account SID")
open var twilioAccountSid:String? = null
/**
* The ancestors of this account. Useful for breadcrumbs
*/
@ApiMember(Description="The ancestors of this account. Useful for breadcrumbs")
open var ancestorIds:ArrayList<String>? = null
/**
* The max number of phone numbers this account can have
*/
@ApiMember(Description="The max number of phone numbers this account can have")
open var maxPhoneNumbers:Int? = null
/**
* This account is BYOA
*/
@ApiMember(Description="This account is BYOA")
open var isBYOA:Boolean? = null
/**
* TrustHub Profile Sid
*/
@ApiMember(Description="TrustHub Profile Sid")
open var trustHubProfileSid:String? = null
/**
* The ID of the logo file
*/
@ApiMember(Description="The ID of the logo file")
open var logoId:String? = null
/**
* The URI of the logo file
*/
@ApiMember(Description="The URI of the logo file")
open var logoUri:String? = null
/**
* The billing settings for this account
*/
@ApiMember(Description="The billing settings for this account")
open var billingSettings:BillingSettings? = null
}
open class BillingSettings
{
open var base:BillingItem? = null
open var localNumbers:BillingItem? = null
open var tollFreeNumbers:BillingItem? = null
open var inboundVoiceCalls:BillingItem? = null
open var outboundVoiceCalls:BillingItem? = null
open var inboundFaxes:BillingItem? = null
open var outboundFaxes:BillingItem? = null
open var inboundSmsMessages:BillingItem? = null
open var outboundSmsMessages:BillingItem? = null
open var aiInsights:BillingItem? = null
open var aiLiveMinutes:BillingItem? = null
}
open class BillingItem
{
open var baseCost:Double? = null
open var rawUnitMultiplier:Double? = null
open var unitCost:Double? = null
open var allowance:Int? = null
}
To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv
The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.
GET /portal/call-history HTTP/1.1 Host: team.evovoice.io Accept: text/csv
HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length
{"items":[{"dialState":"None","callState":"Disconnected","queueState":"None","accountId":"String","accountName":"String","customerId":"String","customerBreadcrumb":[{"id":"String","name":"String"}],"customerName":"String","endpointId":"String","endpointName":"String","dateCompleted":"String","destination":"String","toAddress":"String","fromAddress":"String","fromName":"String","answeredByName":"String","queueMemberId":"String","channel":"Voice","ended":false,"outcome":"String","callSid":"String","consoleData":"String","holdQueueName":"String","heldByUserId":"String","holdReason":"None","conferenceSid":"String","displayName":"String","log":[{"date":"String","message":"String"}],"members":[{"identity":"String","endpointId":"String","displayName":"String","isOriginalMember":false,"avatarUrl":"String","applicationData":{"String":"String"},"callState":"None","role":"None","callSid":"String","muted":false}],"callbackNumber":"String","answeredById":"String","direction":"Incoming","fromPhoneNumber":"String","mostRecentParticipantCallSid":"String","wasMissed":false,"ringQueueId":"String","id":"String","dateCreated":"String","dateLastModified":"String","createdBy":"String","lastModifiedBy":"String"}],"totalCount":0,"totalPages":0,"hasMorePages":false}